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Carrier Customer Service

Policy Holder Services/Customer
Name Phone Phone #2 Email Fax
AVIVA – Serviced by Athene 888-266-8489      
AVIVA – Serviced by Accordia 877-462-8992      
AIG/American General 877-686-7949 opt. 4      
American Equity 888-221-1234   service@american-equity.com 515-221-9450
American Investors (under AmerUs Life) 888.266.8489      
Assurity Life 8002767619 x4279   Clientservices@assurity.com 402.437.4658
Banner Life 800-638-8428 opt. 2   Banner_CustomerService@LGAmerica.com  
Lincoln Benefit Life – Serviced by Alliance One Fixed Life and Annuity Customer Service (inforce business) 844-768-6777
Variable Life and Annuity Customer Service (inforce business) 844-768-6780
Long-Term Care (inforce business) 888.503.8110
     
Chase/Zurich/Kemper – Serviced by Protective 800.321.9313 opt. 2      
Chesapeake Life 866-215-5343 opt. 2     803-333-4439
Empire General – Serviced by Protective 800-866-9933      
EquiTrust 866-598-3692   customer.service@equitrust.com 515-226-5101
Fidelity Life 800.369.3990   Service@fidelitylife.com 866.947.8738
First Colony – Serviced by Genworth 888.436.9678      
FDL – Serviced by Dearborn 800.538.0379      
FDLNY – Serviced by Dearborn 888-851-9156   dearborn@us.ibm.com 866-488-5965
Forethought – serviced by Accordia 877-462-8992      
Genworth Life 888-325-5433     888-325-3299
Genworth Annuity Fixed Annuity – 800-221-9501
Variable Annuity – 800-352-9910
     
Genworth LTC Policyholder Services 800-456-7766     800.876.8220
Guarantee Trust Life (GTLIC) 800-338-7452     847-298-1215
Industrial Alliance Pacific 1-866-363-3290     1-866-368-0095
Jefferson Pilot – serviced by Lincoln Financial Group 800.487.1485      
LBL – serviced by Allstate Fixed 800-525-9287
Variable 800-865-5237
     
Lincoln National Life – serviced by Lincoln Financial Group 1-888-946-2700      
Liberty Life BMA Fixed Annuities 800.234.5514 BMA Variable Annuities 800.423.9398
Libery Life Products 800.551.8354
agycustomerservice@rbc.com 877-201-7903
LSW Annuities 800-228-4579     214-638-9162
LSW Life 800-536-5934     802-229-3131
MetLife 800-638-5000      
MetLIfe DI Claims (Client required to call) 800-929-1492      
Minnesota Life 877-282-1930 800-649-5726    
North American 1-877-872-0757      
Oxford 866-641-9999     FAX 602-263-6645
Pan American Life 877.939.4550      
Phoenix Annuity Customer Service 800-541-0171     FAX 816-221-9674
Physicians Mutual LTC 800.228.9100      
Presidential Life – serviced by Athene 800-926-7599      
Protective 800.866.9933      
Prudential 800.782.5356      
SBLI 800-694-7254     (781) 994-4240
Standard DI 1-800-992-4446      
Symetra 800-796-3872 opt 1     866.719.3124
Transamerica Life – 800.852.4678
Annuity – 877.717.8861
     
WCL – serviced by Protective 800-866-9933   ladrevisions@protective.com 205-268-3368
WRL 800-625-4213      
USFLI – an AXA Company 800-959-3894     315.477.2828